They're Alright - Senior Patient Support Advocate Shields Health Solutions Employee Review

Great work life balance and the job is work from home.

Nothing to complain about yet.

Not sure The only thing I can think of is the benefits and that’s it which is a way to get employees in

The workplace culture feels very toxic and unprofessional. Instead of a collaborative healthcare environment, it often feels more like being back in high school, with cliques, gossip, favoritism, and constant “mean girl” energy., I experienced an atmosphere where coworkers seem more interested in talking about people than helping them succeed. The environment is draining, stressful, and makes it difficult to focus on patient care and professional growth. Management does little to improve the situation. Concerns are not addressed appropriately, and the culture seems to be accepted rather than corrected. Rather than feeling valued and supported, I feel micromanaged, judged, and isolated. Healthcare is already stressful enough without having to deal with workplace drama every day. If you are considering working here, I strongly recommend asking detailed questions about team dynamics, management support, employee turnover, and workplace culture before accepting a position.