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      Shift4

      Engaged Employer

      Shift4 reviews

      I agree with the other reviews... RUN! - Technical Support Specialist Shift4 Employee Review

      1.0
      Jun 6, 2019
      Technical support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      The false persona they exude upon first arrival of their "we are family here" BS. The are nice tonyour face til you make waves then you are the problem.

      Cons

      True people they really are with their pretend open door policy. Once I told them I was being sexually harassed by a coke head in their office they fired me 2 days later stating that I was a dime a dozen and they can find workers like me anywhere. My response, ditto! And yes they will back stab you without hesitation! If I had the energy I would have sued them! There product is knock off junk amd you will be constantly yelled at by their,customers. Very rarely did I ever get someone on the phone just needing support, rather they just wanted to tell at someone!

      Explore other reviews about Shift4

      5.0
      Jun 18, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Really nice environment and everyone is really kind

      Cons

      Can be a bit slow sometimes

      avatar
      Shift4 Response
      5d
      Thank you for taking the time to share your experience with Shift4. Your feedback is invaluable to us as we strive to create a supportive and fulfilling work environment for all our employees. Thank you for being a valuable member of our team, and we look forward to supporting your growth and success in the future.
      2.0
      Jun 24, 2026
      Business analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great opportunity to gain hands-on experience with large-scale payment systems and work alongside talented engineering teams. I developed a strong understanding of payment processing, backend systems, and enterprise technology while working on challenging, high-impact projects.

      Cons

      Executive leadership often seemed disconnected from the realities of running the business, with limited visibility into team capacity and the long-term impact that repeated layoffs had on product quality, customer experience, and operational effectiveness. Many managers and directors were strong technical contributors but lacked the people leadership skills needed to build and support high-performing teams. My experience included frequent micromanagement, unrealistic expectations, public criticism, and a tendency to assign blame rather than encourage collaboration. This created a culture of low morale and made it difficult for employees to do their best work.

      avatar
      Shift4 Response
      5d
      Thank you for sharing your review about Shift4. We appreciate your feedback, which includes both positive aspects such as great opportunity to gain hands-on experience and developing a strong skill set, as well as concerns regarding leadership skills and micromanagement. We value open communication and take all feedback seriously. If there is anything specific you would like to discuss or any further details you would like to share, please feel free to reach out to our HR department. Your insights will be treated with the utmost confidentiality.
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