A lot of potential - Anonymous employee Shift4 Employee Review

3.0
Aug 4, 2020
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

a.) individual decision-makers have a lot they can bring to the table and are able to make an impact. upper management seems to listen to employees and "low level" (entry level) employees can use their voice to pitch ideas. b.) company just went public on NYSE and is growing despite COVID. c.) there's a lot of opportunity for growth, personally and professionally d.) the company encourages upwards mobility and employees seem to frequently move through departments, management is good with employees applying to other departments for growth. e.) the story behind the company is inspiring, and it's great to be able to walk around the offices (pre-COVID) and easily connect with executive leadership. f.) the technology is super cool! people don't realize how complex and intricate the technology is and everyone works together to make it happen

Cons

They pay below market rate for probably 70% of employees openings and the benefits leave a lot to be desired. employees only start with 1 week of vacation, there's no paid maternity/paternity leave, no standardized bonus program, no education reimbursement, and some offices don't even have a mothers lactation room. the money seems to be there....invest in the employees. some employees make well over the market averages, and others do not. there needs to be an increase in wages and benefits in order to remain a competitive employer in a tight job market. the executive leadership preaches how important the employees are - so they should be compensated to reflect that. the good news is that they seem to have hired good people who are pushing to put this into effect. turnover in some departments, primarily support, is high and should be evaluated further.

Explore other reviews about Shift4

5.0
Jun 18, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Really nice environment and everyone is really kind

Cons

Can be a bit slow sometimes

avatar
Shift4 Response
6d
Thank you for taking the time to share your experience with Shift4. Your feedback is invaluable to us as we strive to create a supportive and fulfilling work environment for all our employees. Thank you for being a valuable member of our team, and we look forward to supporting your growth and success in the future.
2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Great opportunity to gain hands-on experience with large-scale payment systems and work alongside talented engineering teams. I developed a strong understanding of payment processing, backend systems, and enterprise technology while working on challenging, high-impact projects.

Cons

Executive leadership often seemed disconnected from the realities of running the business, with limited visibility into team capacity and the long-term impact that repeated layoffs had on product quality, customer experience, and operational effectiveness. Many managers and directors were strong technical contributors but lacked the people leadership skills needed to build and support high-performing teams. My experience included frequent micromanagement, unrealistic expectations, public criticism, and a tendency to assign blame rather than encourage collaboration. This created a culture of low morale and made it difficult for employees to do their best work.

avatar
Shift4 Response
6d
Thank you for sharing your review about Shift4. We appreciate your feedback, which includes both positive aspects such as great opportunity to gain hands-on experience and developing a strong skill set, as well as concerns regarding leadership skills and micromanagement. We value open communication and take all feedback seriously. If there is anything specific you would like to discuss or any further details you would like to share, please feel free to reach out to our HR department. Your insights will be treated with the utmost confidentiality.
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