Decent pay comes with a price - Sr. Account Manager Shiftkey Employee Review

2.0
Feb 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay can be rewarding and benefits are excellent There are several leaders and peers who are great to work with.

Cons

Popularity contest favored over performance Top heavy leadership with healthcare backgrounds, but no prior experience directly in sales. High Turnover at Sr. Level and below- churn and burn No work life balance. Expected to take calls 24/7 More than just account management- selling, accounts receivable, onboarding, credentials, customer service. Expectations to manage everything is far out of reach depending on the territory. Not an environment that prioritizes professional or personal growth.

Explore other reviews about Shiftkey

5.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay, flexible, daily direct pay.

Cons

The shifts are usually more than hour away.

3.0
Mar 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Work remote; pay; flex time off. Neat product design ecosystem and the design system looks good in a portfolio. It seemed like things were improving with how goals were set and worked towards. While the design team existed, the culture was at first good then turned sour due to the constant threats of layoffs, lack of promotion, and limited raises.

Cons

Constant layoffs; every time a new C-level came in heads would roll. There were 4 different heads of product and 4 CTOs in the few years I worked there. Very concerning for any company. Goals constantly changing... no or very limited growth on the career ladder for designers. The design team no longer exists here. If they are hiring for this role, they have realized their mistake and are clambering to rebuild. Take this lack of stability into consideration when you negotiate your offer.

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