Moronic decisions lead to angry customers - Anonymous employee Sierra Employee Review

1.0
Feb 14, 2013
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Met some nice people that were peers, most products are good value + coupons

Cons

Apparently mgmt would send EMAILS to customers stating they were no longer allowed to shop there b/c of high return rates. Embarrassed to work there and have to explain this to customers. I also had customers complain about recieving products that appeared used on multiple occasions. When there is smoke there is fire.

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5.0
Mar 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Kind and understanding management and co workers

Cons

Limited hours for part time employees especially during the off season

3.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible scheduling, small employee discount, provided snacks and drinks in the break room

Cons

Part time employees are often only scheduled one shift a week despite being available for more. Shifts are short, so this means you might only get 5 hours per week. Often, I'd only have up to 20 hours per week at most. Coworkers frequently call out, and despite not scheduling their employees much, the store isn't staffed enough.

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