Epic Leadership Fail - Operations Specialist Signify Health Employee Review

2.0
Aug 3, 2022
Recommend
CEO approval
Business Outlook

Pros

Excellent income, many intelligent hires, was one of the best companies I worked for initially. Started with a great vision that rapidly went downhill in the past two years with poor leadership in the Episodes of Care division.

Cons

Siloed communication. Even though our primary goal was to break down siloed communication in healthcare. Leadership at the top instituted extreme micromanaged box checking exercises to skilled professionals then assigned glowing data metrics to the outcomes with no discernible way to measure. Refused to share how they arrived at such successful data metrics. Then strong-armed compliance with said box checking exercises despite continued input from 'boots on the ground' that no amount of box checking could move KPIs. When KPIs did not move, fault was assigned to the 'boots on the ground' and employees were bullied into harder and faster box checking. THICK upper layer of management bereft with Vice Presidents. Extreme lack of transparency around promotional opportunities specifically designed to avoid advancing anyone who hasn't been 'tapped' by the clique at the top. The wind down of this program is relieving to say the least as we were circling the drain anyway. The joy of this job was literally killed by poor leadership.

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Signify Health Response
3y
Thank you for taking the time to post a review. We are sorry to hear that your experience at Signify Health is not as positive as you would like. We work with each of our employees to set yearly goals and offer career growth opportunities, and we always value their feedback. We hope you will speak with your supervisor and discuss what you can do to level-set expectations in your role. Also, you can always have a confidential discussion with your HRBP to explore ways to improve your experience.

Explore other reviews about Signify Health

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

This job is very flexible.

Cons

Member may cancel the appointment on the day of visit.

1.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

$21/hr starting pay is pretty decent but not life changing for all of the SOP's, Random new apps and features they add last minute without informing their teams and then the forced weekends.

Cons

Forced weekends Not any flexibility whatsoever Terrible leadership

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