Good for Robotic Personality Types - Member Experience Coordinator Signify Health Employee Review

1.0
May 4, 2023
Recommend
CEO approval
Business Outlook

Pros

If a person comes from low paying or commission based Sales or Collections this would be an ideal role.

Cons

This is not a suitable role if you have significant insurance background. This role is script based and soft skills, member connection doesn't matter. The scripts are wordy and instructions are often unclear. Type A personalities wouldn't mesh well in this Department. Lunch is only 30 minutes. This is an Appointment Setting position which is repetitive at best. Pay is very low for this economy to an experienced contact center individual.

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Signify Health Response
3y
Thank you for taking the time to share your feedback with us. How our employees experience our culture is important to us. We want all our employees to feel empowered and supported to accomplish the important work we do together, connecting people with the care they need. We will take your feedback and share it with our leadership teams.

Explore other reviews about Signify Health

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

This job is very flexible.

Cons

Member may cancel the appointment on the day of visit.

1.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

$21/hr starting pay is pretty decent but not life changing for all of the SOP's, Random new apps and features they add last minute without informing their teams and then the forced weekends.

Cons

Forced weekends Not any flexibility whatsoever Terrible leadership

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