This job is full of BS don’t waste your time - Member Engagement Coordinator Signify Health Employee Review

You have members cursing at you all day long. You have to show empathy however, your senior manager will not your manger will not either! As soon as your metrics slip they forget about the 12 times you came in top three and you’re instantly fight for job! Throughout there process of corrective actions and goal- getters they will say it “wil not “skill” as if you’re a robot and can’t mess up at any point reading a script they will change every month you’re there! QA requirement are ridiculous and unforgiving 90% it won’t be long before it’s 100 you have managers that have never taking any calls but are constantly telling how you should do your job! You can find a better job and for more pay the never have provider for you to even schedule members but always complaining about metrics management is dumber than a box of hair here!