Poor Leadership - Enterprise Sales Signifyd Employee Review

1.0
Apr 14, 2020
Recommend
CEO approval
Business Outlook

Pros

Decent snacks and meal benefits in office.

Cons

Leadership is as poor as it gets — lacks product vision for upstream market and provides little transparency on actual product capabilities. To that point, on multiple occasions I was told by executives to blatantly lie to potential customers regarding the platforms capabilities — “win the deal and we’ll unwind it in onboarding.” This is just scratching the surface of their misleading business and sales strategies that is reinforced by executives to win deals at Signifyd. Lastly, they can’t provide their sales team with consistency in sales leadership as it’s turned over 4-5 times in the last year and a half.

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Signifyd Response
6y
Thank you for taking the time to write a review. It’s clear that you have some very negative feelings regarding your experience on our Sales team. We win new customers based on presenting our value proposition and providing customer references to validate. We have done, and continue to do this, in direct head-to-head pilots against our competitors. We do not sell based on lies and our customer satisfaction score proves that out. Building novel technology means being extremely agile, and effectively servicing massive Enterprise customers means we often evolve our product to meet their unique needs. We are sorry you felt you did not get what you needed from Sales leadership to effectively sell our value proposition to your accounts. In response to your claims about changes in sales leadership, I have been the SVP of Global Sales for over 19 months and we have had the same VP of North America Sales for 18 months. Shortly before you departed (roughly 6 months ago), we hired a Regional Sales Director underneath the VP of NA Sales to focus specifically on managing your team, which was a necessary and very positive investment in our Sales organization. There is not much more that can be said to refute your claim that “Sales leadership (has) turned over 4-5 times in the last year and a half” as it’s simply not legitimate.

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1.0
Jan 28, 2026
Recommend
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Pros

4 day work week is nice, but not worth it.

Cons

Signifyd is, without question, the worst place I have ever worked. Leadership is wildly toxic and operates like a wrecking crew. Executives parachute into departments they clearly do not understand, tear them apart under the guise of “efficiency” and “growth,” and then walk away while the people who actually do the work are left cleaning up the damage. There is zero respect for institutional knowledge or job-function expertise. Decisions are made by out-of-touch executives with more confidence than competence, and the result is chaos disguised as strategy. The culture rewards overconfident posturing and fluffy tech jargon over real experience. People are promoted into leadership roles overseeing functions they have never done and clearly do not understand. Those who challenge bad decisions or advocate for realistic execution are sidelined, ignored, or pushed out. Women leaders in particular are consistently undermined, stripped of credit, and quietly weeded out, only to be replaced by yet another “visionary” leader who talks a big game and delivers nothing but disruption. It feels like a boys’ club where accountability never flows upward, only downward. Morale is constantly in the gutter. Reorgs are frequent, communication is vague or nonexistent, and fear is used as a management tool. If you value stability, respect, or leadership that actually knows what it’s doing, look elsewhere. This is not a company focused on sustainable growth. It’s a company addicted to sounding innovative while burning out the people who actually make the product work.

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