Typical Call Center - Customer Service Representative SilverRock Employee Review

2.0
May 17, 2024
Recommend
CEO approval
Business Outlook

Pros

Provided lunch regarding The people were great to work with

Cons

Inconsistency with communication from leadership Opportunities for growth

avatar
SilverRock Response
2y
Thank you for sharing your experience as a Customer Service Representative! We're thrilled to hear that you enjoyed when we provide lunches for our employees and found the team to be great to work with. We're sorry to hear you felt inconsistency with communication from leadership. We hold regular team meetings and leadership updates to ensure clear and consistent communication. Additionally, we offer professional development programs, mentorship opportunities, and internal job postings to support career advancement within the company. Your feedback is invaluable as we strive to enhance our workplace environment, thank you for being a part of the SilverRock team!

Explore other reviews about SilverRock

5.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance is great

Cons

None to advise at this time.

4.0
Apr 21, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work life balance is good.

Cons

Takes a while to get promoted

avatar
SilverRock Response
1mo
Thank you for sharing your experience as a current team member. We’re glad to hear you’ve found a strong work-life balance at SilverRock, as supporting our team members’ well-being is something we truly value across the Family of Brands. We appreciate your feedback around the promotion timeline. Career growth and advancement processes are continually reviewed on an annual basis as part of our ongoing investment in development, training, and leadership support. Thank you for being part of the Family of Brands, and we wish you continued success.
See reviews by: Helpful|Rating|Date|All