Pretty okay place to work - Customer Service Representative SilverRock Employee Review

3.0
Aug 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Pay well Co-workers can be great

Cons

Extremely micro-managed Supervisors have favoritism

avatar
SilverRock Response
6mo
Thank you for sharing your experience as a Customer Service Rep. We’re glad to hear you’ve appreciated the pay and enjoyed working with your coworkers. SilverRock takes feedback on management practices seriously and are committed to providing support, guidance, and fair treatment to all team members. Thank you for sharing your experience, we wish you the best in your future endeavors!

Explore other reviews about SilverRock

5.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance is great

Cons

None to advise at this time.

4.0
Apr 21, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work life balance is good.

Cons

Takes a while to get promoted

avatar
SilverRock Response
1mo
Thank you for sharing your experience as a current team member. We’re glad to hear you’ve found a strong work-life balance at SilverRock, as supporting our team members’ well-being is something we truly value across the Family of Brands. We appreciate your feedback around the promotion timeline. Career growth and advancement processes are continually reviewed on an annual basis as part of our ongoing investment in development, training, and leadership support. Thank you for being part of the Family of Brands, and we wish you continued success.
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