Stay away if you value your career - IT Support Smart IMS Employee Review

1.0
Dec 14, 2015
Recommend
CEO approval
Business Outlook

Pros

Nothing.. no good clients.. no good team.. no good office..

Cons

everything is bad. no proper account management and handling projects and resources. every one blames the other for someones accountability..appraisals.. and if they don't see a need..instead of creating a job..they fire people. BD is useless they never travel to client side and never get clients. Manageement has no budget for anything. Its a ceo's company not employees. no one feels the sense of ownership. everyone who works either are waiting to leave or they know they are useless and better to stick here.

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Smart IMS Response
3y
A Sea-Change compared to those days. Every feedback is valued, and we have tried our best to introspect and take corrective actions

Explore other reviews about Smart IMS

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for. Management is friendly and courteous.

Cons

Hourly pay rate for temporary Contractors working remotely is very low.

5.0
Feb 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Transparent, Flexible and opportunity to learn. Supportive leadership and team

Cons

Growing organization and can be more structured.

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Smart IMS Response
5mo
Thank you for taking the time to share your kind words. We're truly grateful for your support.
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