Does SmartStop Self Storage pay their employees well?

According to anonymously submitted Glassdoor reviews, SmartStop Self Storage employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at SmartStop Self Storage. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at SmartStop Self Storage?

43% of SmartStop Self Storage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SmartStop Self Storage 3.7 out of 5 for work life balance, 2.9 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at SmartStop Self Storage?

Assistant Manager (17) , Store Manager (9) , Assistant Store Manager (7) , Property Manager (7) , District Manager (3) , Store Manager/District Trainer (3) , Manager (2) , Site Manager (2)

What are the pros of working at SmartStop Self Storage according to real employee reviews?

"Good company and good benefits." ((in 5 reviews)); "Decent pay, easy work day" ((in 3 reviews))

What are the cons of working at SmartStop Self Storage according to real employee reviews?

"Bad upper management, they don't care about employees or customers, just payments" ((in 7 reviews))

What are the top reviewed SmartStop Self Storage locations?

Ladera Ranch , Olympia , Houston , Newark , Chicago , Milwaukee , Riverside , Montgomery , Cicero , Chantilly , Phoenix , Asheville , Raleigh , McKinney , Texas City , La Habra , Lancaster , Los Angeles , Rancho Santa Margarita , Escondido , San Diego , Oakland , Vancouver , Puyallup , Seattle , Hatfield , Jacksonville , Bradenton , Tampa , Mount Pleasant

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SmartStop Self Storage

SmartStop Self Storage reviews

Great Place to Work! Great Direct Upper Management! - Store Manager/District Trainer SmartStop Self Storage Employee Review

5.0

Apr 25, 2022

Store manager/district trainer

Recommend

CEO approval

Business Outlook

Pros

Advancement Opportunities Great Upper Management Benefits Great culture -- this is a company that cares about their employees Growth (personal and professional--when the right District manager is in place) Hours

Cons

Small monthly bonuses Short lunch breaks

Explore other reviews about SmartStop Self Storage

5.0

Mar 8, 2026

Anonymous intern

Recommend

CEO approval

Business Outlook

Pros

I learned a lot about the market

Cons

I wasnt given a ton of work but I get it

1.0

Oct 28, 2025

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

No overtime No late nights

Cons

Upper management is the worst

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Jobs at SmartStop Self Storage

Store Manager - No Nights!

Assistant Store Manager - No Nights!

Rancho Santa Margarita, CA

SmartStop Self Storage reviews FAQs

SmartStop Self Storage reviews SmartStop Self Storage Store Manager/District Trainer reviews SmartStop Self Storage review

SmartStop Self Storage

Great Place to Work! Great Direct Upper Management! - Store Manager/District Trainer SmartStop Self Storage Employee Review

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