Does SmartStop Self Storage pay their employees well?

According to anonymously submitted Glassdoor reviews, SmartStop Self Storage employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at SmartStop Self Storage. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at SmartStop Self Storage?

43% of SmartStop Self Storage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SmartStop Self Storage 3.7 out of 5 for work life balance, 2.9 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at SmartStop Self Storage?

Assistant Manager (17) , Store Manager (9) , Assistant Store Manager (7) , Property Manager (7) , District Manager (3) , Store Manager/District Trainer (3) , Manager (2) , Site Manager (2)

What are the pros of working at SmartStop Self Storage according to real employee reviews?

"Good company and good benefits." ((in 5 reviews)); "flexible schedule" ((in 3 reviews)); "Decent pay, easy work day" ((in 3 reviews))

What are the cons of working at SmartStop Self Storage according to real employee reviews?

"This place is built on lies upper management does not care about you they will tell you one thing and then when you do it they will cover themselves be careful." ((in 5 reviews))

What are the top reviewed SmartStop Self Storage locations?

Ladera Ranch , Olympia , Houston , Newark , Chicago , Milwaukee , Riverside , Montgomery , Cicero , Chantilly , Phoenix , Asheville , Raleigh , McKinney , Texas City , La Habra , Lancaster , Los Angeles , Rancho Santa Margarita , Escondido , San Diego , Oakland , Vancouver , Puyallup , Seattle , Hatfield , Jacksonville , Bradenton , Tampa , Mount Pleasant

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SmartStop Self Storage

SmartStop Self Storage reviews

2.7

43% would recommend to a friend

(75 total reviews)

H. Michael Schwartz

57% approve of CEO

61% positive business outlook

Ratings by category

3.7

Work/Life balance

3.1

Diversity & inclusion

2.9

Culture & values

2.9

Compensation and benefits

2.8

Senior management

2.6

Career opportunities

SmartStop Self Storage has an employee rating of 2.7 out of 5 stars, based on 75 company reviews on Glassdoor which indicates that most employees have an average working experience there. The SmartStop Self Storage employee rating is 27% below average for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

75 reviews

1.0

Oct 28, 2025

Don't do it

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

No overtime No late nights

Cons

Upper management is the worst

2.0

Sep 4, 2025

Average Job

Area manager

Recommend

CEO approval

Business Outlook

Pros

Job security and downtime so not always pressing you

Cons

Lots of cleaning and potentially dealing with rude clients

1.0

Aug 30, 2025

Micro Management

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Want to say the free food and car washes but those were dwindling down my last couple of months there.

Cons

They want you 5 days in office because they like to micro-manage.

Viewing 1 - 3 of 75 Reviews

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Jobs at SmartStop Self Storage

Store Manager - No Nights!

Assistant Store Manager - No Nights!

Assistant Store Manager - No Nights!

Assistant Store Manager - No Nights!

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SmartStop Self Storage

SmartStop Self Storage reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Don't do it

Average Job

Micro Management

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