Stay billable - Anonymous employee Smartek21 Employee Review

1.0
Oct 22, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent pay for developers, the benefits program is ok, no matching 401k, but they do have 100% paid for insurance for the employee, only 2 weeks vacation the 1st year.

Cons

Sr. Management has major issues, not a single manager outside of the founders have been there for over a year. The CEO talks a good game, but does not care about his employees. Retention is not important to the COO, she is as cold as they come. The glassdoor rating is inflated as they are all internally creating reviews, 80% of the people here want to leave.

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Smartek21 Response
11y
Thank you to this individual for this insight. I do not usually respond to social comments but in this case as 5 our managers (who not founders and have been with the company for over a year) have asked for a response thus this response. First of all if you are current employee, hopefully you have attended our quarterly meetings and learned that this year, we have received the best feedback from our existing customers and have had the highest revenue and profitability since in existing. Second, I would ask you to refer to what our mission and vision is. 1) Take Care of employees that share and care about the company 2) Customers – Delivery quality and ensure ROI our customer 3) Ensure company is growth 4) create quality services and products that have been delivered to our customers so that current and future customers can benefit. Third, understand the industry you are in. The entire consulting industry is based on billability, it is not only SmarTek21. So my advice to you is if you believe in the mission, vision mentioned above and the people you work with then talk it out with your manager. If your manager does not give you guidance then you know how to get in touch with me. We have always had an open door policy. Thank you for bring this to my attention. Sincerely, CEO

Explore other reviews about Smartek21

5.0
Nov 5, 2023
Recommend
CEO approval
Business Outlook

Pros

Good pay, excellent benefits for FTEs.

Cons

It is not overly structured, which may not suit someone who likes cannot work outside the box.

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Smartek21 Response
2y
Thank you for your review of SmarTek21. We appreciate the feedback as it helps us to improve our processes and employee experience. We are so delighted that you are happy with your salary & benefits and for helping SmarTek21 become a worldclass organization.
4.0
Apr 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Good hours Pay is decent

Cons

Unreal expectations Lot of tedious work

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