Smartek21 reviews

3.5

66% would recommend to a friend

(306 total reviews)
avatar

Al Lalji

63% approve of CEO

61% positive business outlook

Smartek21 has an employee rating of 3.5 out of 5 stars, based on 306 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smartek21 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

306 reviews
1.0
Mar 8, 2016

Not a Good Company to Work

Recommend
CEO approval
Business Outlook

Pros

-Decent Helthcare benefite -on time pay -Decent Salary package,

Cons

-Recruiting team is very inexperienced , once you are on bench they take least efforts/no efforts to put you back on a project , -Immigration Attorney/Paralegal is not responsive , responds in a very arrogant mannaer -Most of the Clients are dissatisfied with the Administration -Admistration tries to keep you in control

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Smartek21 Response
9y
I am delighted that you were satified with our salary and benefits packages but concerned that you didn't have a positive experience with our recruiting department. Our recruiting team is made up of senior members and it has been my experience to witness that they have immense success recognizing the needs of the company in identifying the right skill sets of consultants; however, when consultants roll off an ending project, it is not always a guarantee that there will be another project or position to be slotted into; especially in a newer office such as California. We will review the process with our team to ensure we are not sending any false expectation for our 'bench' consultants. We also have an experienced immigration attorney that has sat onsite at SmarTek21 for several years and works very hard to be sure we are in compliance by law with all work/immigration practices and in no way take part in any discrimination of people, race, or origin. If you would like to reach out to me and discuss any further, I welcome that conversation. Contact me at ST_legal@smartek21.com
1.0
Mar 1, 2016

Avoid this company

Recommend
CEO approval
Business Outlook

Pros

-Health benefits are better than average staff argumentation firms. -friendly support staff (office admin, reception, IT helpdesk) (not HR) -there are no other pros to working here.

Cons

-very prevalent fear-based culture from management, HR and owner/executives. -they threaten people with legal action every chance they get. -clients don't seem pleased with Smartek. I've seen them get fired multiple times. -literally the worst company culture - no one is happy here. -quality of work is very, very low. -this is not a "consulting" company whatsoever - they are pure staff augmentation.

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Smartek21 Response
9y
I am sorry that your working experience was not a positive one, but the feedback you provided is obviously driven by anger and desire to harm the Company. It is neither fair or accurate. We have many loyal, happy employees with integrity and a great work ethic who have enjoyed working for SmarTek21 for many years. Your accusations contradict everything I have observed throughout years of working with our HR, Legal , and executive teams. Like all competent tech companies, the Company responds when employees engage in misconduct or if they fail because of lack of the necessary motivation or skillset to get the job done they were hired to do. For example, we unfortunately recently addressed a situation where an employees recruited certain employees to work (while employed) on competitive, non-company, for profit, projects using our company resources. That type of behavior is unacceptable and unloyal. We invite fair and honest reviews and criticism is welcome. That helps drives us as a company to make forward positive changes. But when reviews are false and so obviously intended to mislead and reduce SmarTek21’s hiring pool, the Company will respond to set the record straight. That is the case here. Your accusations of wrongful termination, fear-based culture, unsatisfied clients and poor quality of work are false allegations. Anger may cause but it never justifies untrue negative smear reviews or untruthful attacks on our executive team. If you would like to rethink your approach and professionally discuss your experience at SmarTek21, we have an open door policy and I invite you to contact me at ST_legal@smartek21.com so we can discuss your thoughts. We also continue to wish you well in your future endeavors.
2.0
Aug 11, 2021
Recommend
CEO approval
Business Outlook

Pros

It was a blended onshore and offshore team, so working remotely from a home office with limited direct supervision was routine

Cons

This company seems to have an extremely high turnover in their management staff. In 18 months, the person I directly reported to changed 4 times due to managers leaving the company.

Viewing 1 - 3 of 306 Reviews

Glassdoor has 320 Smartek21 reviews submitted anonymously by Smartek21 employees. Read employee reviews and ratings on Glassdoor to decide if Smartek21 is right for you.