Awesome company, terrific management team! - Sales Smartsheet Employee Review

5.0
Jul 19, 2021
Recommend
CEO approval
Business Outlook

Pros

I have worked at several SaaS companies and this is by far the best! Sales goals are achievable and the opportunity is HUGE. Experienced management team knows what they are doing, trusts the team to deliver and is willing to get into the trenches and help. Product lineup and strategy is very good and customers appreciate the value we offer. Excellent benefits and great flexibility with work balance and arrangements.

Cons

Systems and access to information need to continue to improve. I know the team is working on it.

Explore other reviews about Smartsheet

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Great collaborative environment and competitive

Cons

Easily overwhelmed with phone calls, chats, and emails.

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Smartsheet Response
3w
We're so happy to hear that you're happy here! Collaboration with a healthy dose of competition is always great to hear, thank you for your review!
2.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

- Remote work - Genuinely talented and collaborative individual contributors across data science and analytics - Interesting problem space with real product and customer data to work with

Cons

- BI leadership does not have hands-on data science experience, which showed in how projects were scoped, evaluated, and prioritized. - Lack of clear leadership direction for the data science function. Priorities shifted frequently, and long-term strategy was hard to pin down, which made it difficult to invest in impactful work. - Career development conversations did not match outcomes. In my case, a promotion was discussed and promised by the leadership, and I was laid off shortly after. Whether that reflects poor planning or poor faith, it left me questioning the integrity of the process. - Transparency around organizational decisions was limited, which eroded trust on the team.

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