Growing Company with Career Growth Opportunity - Sales Engineer Smartsheet Employee Review

5.0
Jul 21, 2021
Recommend
CEO approval
Business Outlook

Pros

Great employees/peers, remote work friendly, progressive leadership at all levels. Room for career growth: advancing within a specific vertical or between verticals is encouraged and supported. The product itself has made a lot of gains recently as the company focuses on enterprise solutions. Recent IPOs of Monday.com and Asana are bringing legitimacy to the entire market of "collaborative work management" tools, and SMAR has a jump start with three years of being public and creating the category. Even as new players get a lot of media attention, a rising tide lifts all boats: prospect companies are comfortable spending more and more money on this category of enterprise software. Comp that is competitive/market with tech companies in boston/seattle. Good benefits (healthcare, stock plans, 401k, 4 months parental leave, free membership to mental health platform BetterHelp, etc) SE team specifically has a phenomenal culture and wonderful leadership. Ignore reviews about no 401(k) match, a few quarters ago that was added. Lucrative stock plans with quarterly vesting are also still around and are still as lucrative as before the 401(k) match was added.

Cons

Growing pains you would expect that are inline with a company hitting these growth metrics. many of these growing pains are specific to the professional services area of the company. Sometimes a disconnect between sales orgs and professional services org. Sometimes a disconnect between customer facing roles and Product org. (but this has improved dramatically in the last few quarters.)

Explore other reviews about Smartsheet

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Great collaborative environment and competitive

Cons

Easily overwhelmed with phone calls, chats, and emails.

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Smartsheet Response
3w
We're so happy to hear that you're happy here! Collaboration with a healthy dose of competition is always great to hear, thank you for your review!
2.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

- Remote work - Genuinely talented and collaborative individual contributors across data science and analytics - Interesting problem space with real product and customer data to work with

Cons

- BI leadership does not have hands-on data science experience, which showed in how projects were scoped, evaluated, and prioritized. - Lack of clear leadership direction for the data science function. Priorities shifted frequently, and long-term strategy was hard to pin down, which made it difficult to invest in impactful work. - Career development conversations did not match outcomes. In my case, a promotion was discussed and promised by the leadership, and I was laid off shortly after. Whether that reflects poor planning or poor faith, it left me questioning the integrity of the process. - Transparency around organizational decisions was limited, which eroded trust on the team.

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