Impressive company with a true culture of care and support - New Business Representative Smartsheet Employee Review

5.0
Jul 21, 2021
Recommend
CEO approval
Business Outlook

Pros

I started working for Smartsheet during the pandemic and have been incredibly impressed by the organizations onboarding in a remote environment. The support and positive work environment is infectious and I've had nothing but a great experience in my first few months. Leadership is down to earth and approachable and always interested in feedback and looking to help you grow. I work in sales and am constantly amazed at how supportive team members are of each other, there isn't a negative internal competitive environment amongst sales members which can often create tension in sales teams. It is truly the Smartsheet culture to help each other, pass along keys to success and cheer for everyone's wins. Loving working for Smartsheet!

Cons

Added competition in the market

Explore other reviews about Smartsheet

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Great collaborative environment and competitive

Cons

Easily overwhelmed with phone calls, chats, and emails.

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Smartsheet Response
3w
We're so happy to hear that you're happy here! Collaboration with a healthy dose of competition is always great to hear, thank you for your review!
2.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

- Remote work - Genuinely talented and collaborative individual contributors across data science and analytics - Interesting problem space with real product and customer data to work with

Cons

- BI leadership does not have hands-on data science experience, which showed in how projects were scoped, evaluated, and prioritized. - Lack of clear leadership direction for the data science function. Priorities shifted frequently, and long-term strategy was hard to pin down, which made it difficult to invest in impactful work. - Career development conversations did not match outcomes. In my case, a promotion was discussed and promised by the leadership, and I was laid off shortly after. Whether that reflects poor planning or poor faith, it left me questioning the integrity of the process. - Transparency around organizational decisions was limited, which eroded trust on the team.

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