Company culture becomes more Amazon alike - Software Engineer In Test Smartsheet Employee Review

3.0
Aug 20, 2021
Recommend
CEO approval
Business Outlook

Pros

Great benefits. Good tech stack. Great people in the team. Good salary. Ability to work in different areas and learn big variety of tools. If you're looking for a challeng Smartsheet is a company for you.

Cons

New engeeneering model was implemented in 2020. Now every one expected to jnow and do everything. E.g. SDE should be able to pick SRE's task. SRE should be able to do Data Engineer work. Data Engineer should be able to do testing as SDET and SDET should be able to work as SDE. A lot of highly skilled engineers left because they don't interested in starting a new careers pass from level zero. Work-life balance. Management expects that you'll work after hours, during sick leave etc. Company tarting implementing stack ranking.

Explore other reviews about Smartsheet

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Great collaborative environment and competitive

Cons

Easily overwhelmed with phone calls, chats, and emails.

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Smartsheet Response
3w
We're so happy to hear that you're happy here! Collaboration with a healthy dose of competition is always great to hear, thank you for your review!
2.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

- Remote work - Genuinely talented and collaborative individual contributors across data science and analytics - Interesting problem space with real product and customer data to work with

Cons

- BI leadership does not have hands-on data science experience, which showed in how projects were scoped, evaluated, and prioritized. - Lack of clear leadership direction for the data science function. Priorities shifted frequently, and long-term strategy was hard to pin down, which made it difficult to invest in impactful work. - Career development conversations did not match outcomes. In my case, a promotion was discussed and promised by the leadership, and I was laid off shortly after. Whether that reflects poor planning or poor faith, it left me questioning the integrity of the process. - Transparency around organizational decisions was limited, which eroded trust on the team.

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