Solid teams with our eyes on the prize - Anonymous employee Smartsheet Employee Review

5.0
Aug 25, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Smartsheet has an unprecedented opportunity in front of us and our leadership, investors, and customers continually remind us of this. In many ways I feel very lucky to be here because of the opportunity to be challenged, learn, fail, and succeed. The culture is still very collaborative even though the company has tripled since I joined.

Cons

While the company is growing, it has been growing mostly in a flat way. There aren't a lot of career advancement opportunities emerging. We're hiring a ton of experienced executives from outside, and growing our base of individual contributors, but there hasn't been a lot of opportunities to grow your scope or move into a management role across many teams. Although the overall culture is very connected, transparent, and honest, there are certain teams that are overworked and creating silos because of it. I think there needs to be more accountability for those teams that are overworked and lack prioritization because they are a tax on other teams that are managed in a healthy way.

Explore other reviews about Smartsheet

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Great collaborative environment and competitive

Cons

Easily overwhelmed with phone calls, chats, and emails.

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Smartsheet Response
3w
We're so happy to hear that you're happy here! Collaboration with a healthy dose of competition is always great to hear, thank you for your review!
2.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

- Remote work - Genuinely talented and collaborative individual contributors across data science and analytics - Interesting problem space with real product and customer data to work with

Cons

- BI leadership does not have hands-on data science experience, which showed in how projects were scoped, evaluated, and prioritized. - Lack of clear leadership direction for the data science function. Priorities shifted frequently, and long-term strategy was hard to pin down, which made it difficult to invest in impactful work. - Career development conversations did not match outcomes. In my case, a promotion was discussed and promised by the leadership, and I was laid off shortly after. Whether that reflects poor planning or poor faith, it left me questioning the integrity of the process. - Transparency around organizational decisions was limited, which eroded trust on the team.

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