So far so good - Anonymous employee Smartsheet Employee Review

4.0
Nov 5, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- good base salary and benefits (401k, free Medical base plan) - supportive of remote work - for FT salary workers you can still make OT if you work over your 40/hrs - new ideas are welcome and managers seem supportive - working on bringing DEI to the forefront with new conversation series and employee feedback - interview process was streamlined well and the rectifier was very responsive and helpful

Cons

- No tuition reimbursement - too many ways to communicate (but are working on changing everyone to Slack) - Doesn't seem like there is much growth within departments unless the manager is promoted and then they need to fill that role - like a lot of places, some of the departments are short-staffed so it takes a while (2-3 weeks) to resolve issues

Explore other reviews about Smartsheet

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Great collaborative environment and competitive

Cons

Easily overwhelmed with phone calls, chats, and emails.

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Smartsheet Response
3w
We're so happy to hear that you're happy here! Collaboration with a healthy dose of competition is always great to hear, thank you for your review!
2.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

- Remote work - Genuinely talented and collaborative individual contributors across data science and analytics - Interesting problem space with real product and customer data to work with

Cons

- BI leadership does not have hands-on data science experience, which showed in how projects were scoped, evaluated, and prioritized. - Lack of clear leadership direction for the data science function. Priorities shifted frequently, and long-term strategy was hard to pin down, which made it difficult to invest in impactful work. - Career development conversations did not match outcomes. In my case, a promotion was discussed and promised by the leadership, and I was laid off shortly after. Whether that reflects poor planning or poor faith, it left me questioning the integrity of the process. - Transparency around organizational decisions was limited, which eroded trust on the team.

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