Good company with strong growth - Senior Program Manager Smartsheet Employee Review

4.0
Nov 11, 2021
Recommend
CEO approval
Business Outlook

Pros

- Strong leadership team - Dynamic Engineering team focused on Agile execution - Good work/life balance and employee perks - Now offer remote-only options

Cons

- Not so much a con, but the company needs to mature quickly to serve WW markets better; WW Sales teams need more linguistic support - Internal promotion system is still based in many groups on getting a new title/upward motion for meaningful compensation adjustment rather than focusing on role expansion, creativity, and contributions.

Explore other reviews about Smartsheet

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Great collaborative environment and competitive

Cons

Easily overwhelmed with phone calls, chats, and emails.

avatar
Smartsheet Response
4w
We're so happy to hear that you're happy here! Collaboration with a healthy dose of competition is always great to hear, thank you for your review!
2.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

- Remote work - Genuinely talented and collaborative individual contributors across data science and analytics - Interesting problem space with real product and customer data to work with

Cons

- BI leadership does not have hands-on data science experience, which showed in how projects were scoped, evaluated, and prioritized. - Lack of clear leadership direction for the data science function. Priorities shifted frequently, and long-term strategy was hard to pin down, which made it difficult to invest in impactful work. - Career development conversations did not match outcomes. In my case, a promotion was discussed and promised by the leadership, and I was laid off shortly after. Whether that reflects poor planning or poor faith, it left me questioning the integrity of the process. - Transparency around organizational decisions was limited, which eroded trust on the team.

See reviews by: Helpful|Rating|Date|All