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      Smartsheet

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      Supportive and innovative culture - People & Culture Smartsheet Employee Review

      5.0
      Sep 12, 2022
      People & culture
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Large enough that we have enough structure, small enough that there are exciting growth opportunities and ability to make an individual impact -Really supportive and friendly culture - at the end of the day, I feel like people care about me as a human and prioritize that -Leaders are willing, and often eager, to change the way we do things rather than stick to the status quo for its own sake -Leaders I interact with are genuinely committed to and passionate about DEI

      Cons

      -Should keep improving change management & communications from P&C - try to be more proactive, direct, and to the point -Core benefits need to improve - our medical insurance is not competitive enough for the Seattle tech space. I spend a lot more on healthcare than I did under my previous company's insurance

      avatar
      Smartsheet Response
      3y
      Thank you for taking the time to share your feedback. Smartsheet culture and the people who make it a reality are what makes our company so incredibly unique. As we continue to scale, we are working to be deeply intentional in maintaining our culture and I’m delighted to hear you feel supported and seen in your role. I recognize that leaders in my org, myself included, have a responsibility to communicate transparently when it comes to change and your feedback helps us learn and adjust as we work in progress. Thanks again for sharing your experience and feel free to reach out to your People Business Partner at any time to keep the conversation open. – Megan Hansen, Chief People & Culture Officer

      Explore other reviews about Smartsheet

      5.0
      Jun 11, 2026
      Tier 2 technical support
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great collaborative environment and competitive

      Cons

      Easily overwhelmed with phone calls, chats, and emails.

      avatar
      Smartsheet Response
      1mo
      We're so happy to hear that you're happy here! Collaboration with a healthy dose of competition is always great to hear, thank you for your review!
      2.0
      Jul 9, 2026
      Data scientist
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Remote work - Genuinely talented and collaborative individual contributors across data science and analytics - Interesting problem space with real product and customer data to work with

      Cons

      - BI leadership does not have hands-on data science experience, which showed in how projects were scoped, evaluated, and prioritized. - Lack of clear leadership direction for the data science function. Priorities shifted frequently, and long-term strategy was hard to pin down, which made it difficult to invest in impactful work. - Career development conversations did not match outcomes. In my case, a promotion was discussed and promised by the leadership, and I was laid off shortly after. Whether that reflects poor planning or poor faith, it left me questioning the integrity of the process. - Transparency around organizational decisions was limited, which eroded trust on the team.

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