Good Company and Leaders: Hard to sell Smartsheet - New Business Executive SMB Smartsheet Employee Review

5.0
Sep 19, 2023
Recommend
CEO approval
Business Outlook

Pros

- good pay and culture is as well. - no alignment to a certain segment so you can sell to any industry - SDR opportunities come about 2-3 times a month and differ a lot in quality

Cons

- had 8 managers in 2.5 years (across 3 different sales positions) - Hard to sell Smartsheet since it is such a flexible platform and can manage pretty much all process you have to learn how to disqualify use cases. - learn how to sell premium applications and not just licenses. A lot of people think of it just like excel online but it is not. - Limited number of hold accounts you can continue to sell into (8 total) Likely 80% of your quota attainment will be from new customers and the other 20% from those 8 you are holding - Gamble if you get a good manager or not.

Explore other reviews about Smartsheet

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Great collaborative environment and competitive

Cons

Easily overwhelmed with phone calls, chats, and emails.

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Smartsheet Response
3w
We're so happy to hear that you're happy here! Collaboration with a healthy dose of competition is always great to hear, thank you for your review!
2.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

- Remote work - Genuinely talented and collaborative individual contributors across data science and analytics - Interesting problem space with real product and customer data to work with

Cons

- BI leadership does not have hands-on data science experience, which showed in how projects were scoped, evaluated, and prioritized. - Lack of clear leadership direction for the data science function. Priorities shifted frequently, and long-term strategy was hard to pin down, which made it difficult to invest in impactful work. - Career development conversations did not match outcomes. In my case, a promotion was discussed and promised by the leadership, and I was laid off shortly after. Whether that reflects poor planning or poor faith, it left me questioning the integrity of the process. - Transparency around organizational decisions was limited, which eroded trust on the team.

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