Overall good place to work - Account Executive Smartsheet Employee Review

4.0
Oct 30, 2023
Recommend
CEO approval
Business Outlook

Pros

High-quality product with strong customer satisfaction Supportive, approachable, and relaxed management Great peers to work with Healthy work-life balance

Cons

Limited opportunities for internal promotions (available only once a year during Q1) & salary increases for internal promotions are modest Onboarding and training may benefit from a more hands-on approach Unlimited PTO (may be considered a pro to some) Benefits are satisfactory

Explore other reviews about Smartsheet

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Great collaborative environment and competitive

Cons

Easily overwhelmed with phone calls, chats, and emails.

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Smartsheet Response
1mo
We're so happy to hear that you're happy here! Collaboration with a healthy dose of competition is always great to hear, thank you for your review!
2.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

- Remote work - Genuinely talented and collaborative individual contributors across data science and analytics - Interesting problem space with real product and customer data to work with

Cons

- BI leadership does not have hands-on data science experience, which showed in how projects were scoped, evaluated, and prioritized. - Lack of clear leadership direction for the data science function. Priorities shifted frequently, and long-term strategy was hard to pin down, which made it difficult to invest in impactful work. - Career development conversations did not match outcomes. In my case, a promotion was discussed and promised by the leadership, and I was laid off shortly after. Whether that reflects poor planning or poor faith, it left me questioning the integrity of the process. - Transparency around organizational decisions was limited, which eroded trust on the team.

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