4.0
Jan 2, 2024
Former employee, more than 1 year
Boston, MA
Recommend
CEO approval
Business Outlook
Pros
Smartsheet has some amazing customers and a product team that is always listening to what they need from feature gaps and wants for future state, which then actually dictates and impacts the priority on the product roadmap. Empathetic and experienced sales team that is always trying to pivot to what is going on in the industry.
Cons
For a company selling efficiency, the internal processes are very often over complicated and could be streamlined to make things more seamless for employees in their particular roles.