Terrible Sn Mgmt. Bad Culture. Awful work environment. Overall not a place you want to be. - Senior Account Representative Smith Employee Review

2.0
Nov 26, 2012
Recommend
CEO approval
Business Outlook

Pros

Learn a lot about industry. Unfortunately not a great training program so you have to dig for the information internally. Some of the people there are good people. Unfortunately none of them are managers or make any decisions.

Cons

No Training. Terrible vision for the company. Cut throat sales environment. Mgmt can just take your accounts. Commission is suppose to 10% then Sn Mgmt adds in this formula that nobody understands and then you really get about 7%. CTO is lazy and doesn't put in any effort. COO is never at the office. The owners are not involved. It seems like a sinking ship just relying on a couple of good sales rep to produce for the whole company. Not a place for a long term career.

Explore other reviews about Smith

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Very competitive and fast paced environment Leaders and co-workers who are willing to take time to teach you the ropes A place to grow

Cons

Long hours, if you are not open to have late nights would not recommend Stressful moments in the job

avatar
Smith Response
1w
Thank you for the feedback! As an entrepreneurial company, Smith rewards those who take initiative and seize opportunities. We are proud of the collaborative, dynamic, and supportive environment we have developed across the company. Thank you for being a part of the Smith family!
5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Smith provides a collaborative and professional work environment with supportive leadership and outstanding teamwork across all departments. HR is responsive, helpful, and genuinely cares about employee success. The company offers excellent training, growth opportunities, and exposure to a wide range of business operations, and it have the best online university! Management is approachable, communication is strong, and employees are encouraged to contribute ideas and develop their careers. The culture promotes respect, accountability, and continuous improvement.

Cons

As a fast-growing and dynamic organization, priorities can occasionally shift quickly, requiring employees to be adaptable and manage multiple projects. However, this also creates valuable learning opportunities and professional growth.

avatar
Smith Response
1w
Thank you for the feedback! We are proud of the supportive and dynamic culture we have created across the company. As an entrepreneurial company, we reward individuals who take the initiative and seize opportunity whenever it arises. Thank you for being part of the Smith family!
See reviews by: Helpful|Rating|Date|All