Does Smith pay their employees well?

According to anonymously submitted Glassdoor reviews, Smith employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Smith. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Smith?

55% of Smith employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Smith 3.4 out of 5 for work life balance, 3.5 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Smith?

International Account Representative (24) , Sales Representative (10) , Sales (9) , International Sales (7) , International Sales Representative (7) , Account Executive (5) , IT Intern (5) , International Account Manager (5) , International Account Executive (4) , Procurement Specialist (4) , Account Manager (3) , Electronic Component Inspector (3) , Manager (3) , Quality Control (3) , Receptionist (3)

What are the pros of working at Smith according to real employee reviews?

"Great people and the owners really step up when one of their workers is in need." ((in 24 reviews)); "The benefits are great." ((in 19 reviews)); "Made a lot of effort at having a great culture." ((in 18 reviews)); "Management is approachable and willing to listen to employee concerns." ((in 16 reviews)); "Healthy work environment" ((in 12 reviews))

What are the cons of working at Smith according to real employee reviews?

"Upper management is not involved in the relationship with employees and local managers don't communicate the issues to them so you are stuck with whatever malcontent you might have." ((in 6 reviews)); "Some managers have no business being a manager." ((in 5 reviews)); "Senior management's nepotism is off the charts: they parachute their own kids in as "interns," then rubber" ((in 4 reviews)); "Bonuses are paid based on favoritism, the higher ups get majority of the compensation, the performance reviews don't guarantee any compensation raises even if you receive great scores." ((in 3 reviews))

What are employees saying about Smith layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Smith layoffs and their outlook for job security at Smith in 2026.

What are the top reviewed Smith locations?

Houston , New York , San Jose , Austin , Pleasanton , Tampa , Spring , Texas City , Hialeah , Boston , Alabama City

Smith reviews

3.5

55% would recommend to a friend

(237 total reviews)

Nick Bedford

63% approve of CEO

52% positive business outlook

Ratings by category

3.5

Culture & values

3.5

Diversity & inclusion

3.4

Work/Life balance

3.4

Compensation and benefits

3.2

Senior management

3.1

Career opportunities

Smith has an employee rating of 3.5 out of 5 stars, based on 237 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smith employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

237 reviews

5.0

Jul 8, 2026

Competitive environment with growth opportunities, but long hours

International account representative

Recommend

CEO approval

Business Outlook

Pros

Very competitive and fast paced environment Leaders and co-workers who are willing to take time to teach you the ropes A place to grow

Cons

Long hours, if you are not open to have late nights would not recommend Stressful moments in the job

Smith Response

5d

Thank you for the feedback! As an entrepreneurial company, Smith rewards those who take initiative and seize opportunities. We are proud of the collaborative, dynamic, and supportive environment we have developed across the company. Thank you for being a part of the Smith family!

5.0

Jul 8, 2026

Supportive team, but heavy workload and fast pace

Accounts receivable specialist

Recommend

CEO approval

Business Outlook

Pros

Great team and management. Everyone is very welcoming, understanding, and patient.

Cons

Work load is heavy and fast paced. Very easy to fall behind if not on top of your things.

Smith Response

5d

Thank you for the feedback! As an entrepreneurial company, Smith rewards those who take initiative and seize opportunities. We are proud of the supportive and collaborative culture we have developed over the years. Our comprehensive learning and development program is carefully designed to help employees grow and succeed. We offer a wide range of online and in-person training opportunities for both new and tenured team members. Thank you for being a part of the Smith family!

5.0

Jul 8, 2026

Supportive environment with great flexibility and benefits

International account representative

Recommend

CEO approval

Business Outlook

Pros

Support Flexibility Professional Development Incentives Benefits

Cons

There are no cons I can think of.

Smith Response

5d

Thank you for the feedback! Our comprehensive learning and development program is carefully designed to help employees grow and succeed. We offer a wide range of online and in-person training opportunities for both new and tenured team members. Supporting the health and well-being of our employees is important to us and we strive to provide benefits that our employees and their families find comprehensive and affordable. We’re so glad to hear that our benefits have been valuable to you. Thank you for being a part of the Smith family!

Viewing 1 - 3 of 237 Reviews

Jobs at Smith

Workday Specialist (Entry-Level)

Logistics Coordinator

International Account Representative

United States

View job

Global Security Operations Center (GSOC) Operator - Night Shift

Smith

Smith reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Competitive environment with growth opportunities, but long hours

Supportive team, but heavy workload and fast pace

Supportive environment with great flexibility and benefits

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