Does Smith pay their employees well?

According to anonymously submitted Glassdoor reviews, Smith employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Smith. This rating has improved by 18% over the last 12 months.

How satisfied are employees working at Smith?

69% of Smith employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Smith 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Smith?

International Account Representative (24) , Sales Representative (10) , Sales (9) , International Sales (7) , International Sales Representative (7) , Account Executive (5) , IT Intern (5) , International Account Manager (5) , International Account Executive (4) , Procurement Specialist (4) , Account Manager (3) , Electronic Component Inspector (3) , Manager (3) , Quality Control (3) , Receptionist (3)

What are the pros of working at Smith according to real employee reviews?

"Great people and the owners really step up when one of their workers is in need." ((in 24 reviews)); "Benefits are good." ((in 20 reviews)); "Made a lot of effort at having a great culture." ((in 18 reviews)); "Management is approachable and willing to listen to employee concerns." ((in 15 reviews)); "Casual working environment" ((in 10 reviews))

What are the cons of working at Smith according to real employee reviews?

"Upper management is not involved in the relationship with employees and local managers don't communicate the issues to them so you are stuck with whatever malcontent you might have." ((in 6 reviews)); "Senior management's nepotism is off the charts: they parachute their own kids in as "interns," then rubber" ((in 5 reviews)); "Some managers have no business being a manager." ((in 5 reviews))

What are employees saying about Smith layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Smith layoffs and their outlook for job security at Smith in 2026.

What are the top reviewed Smith locations?

Houston , New York , San Jose , Austin , Pleasanton , Tampa , Spring , Texas City , Hialeah , Boston , Alabama City

Smith reviews

IF YOUR NOT PART OF SALES YOU DONT MATTER - Administrative Smith Employee Review

1.0

Mar 30, 2021

Administrative

Recommend

CEO approval

Business Outlook

Pros

Time off is good i guess

Cons

You will only succeed if "management" likes you. They play favorites. Some managers have no business being a manager. They LOVE the other offices in other countries and treat the employees in Houston awful. Forced to come back in the middle of a pandemic. Didn't care that your kid was being homeschooled during the pandemic. Was told to figure it out! The two brothers only care about the high producing sales. The rest fall to the waste side. Hardly give raises, no year end bonuses. Apply at your own risk.

Smith Response

5y

Thank you for your feedback. Smith is an entrepreneurial company and rewards those who take initiative and seize opportunities. We want our employees to succeed and provide many professional and leadership development tools, including Smith’s comprehensive training and mentorship program and internal learning platform. We are committed to protecting the health and safety of all employees and have been proactive in providing a safe work environment through proper protocols, ample PPE, and regular COVID-19 testing for onsite employees. Smith has an open-door policy with upper management to foster an environment of transparency and collaboration. We encourage you to reach out to HR if you would like to discuss your concerns further.

Explore other reviews about Smith

5.0

Jul 8, 2026

International account representative

Recommend

CEO approval

Business Outlook

Pros

Very competitive and fast paced environment Leaders and co-workers who are willing to take time to teach you the ropes A place to grow

Cons

Long hours, if you are not open to have late nights would not recommend Stressful moments in the job

Smith Response

1w

Thank you for the feedback! As an entrepreneurial company, Smith rewards those who take initiative and seize opportunities. We are proud of the collaborative, dynamic, and supportive environment we have developed across the company. Thank you for being a part of the Smith family!

5.0

Jul 6, 2026

Export compliance

Recommend

CEO approval

Business Outlook

Pros

Smith provides a collaborative and professional work environment with supportive leadership and outstanding teamwork across all departments. HR is responsive, helpful, and genuinely cares about employee success. The company offers excellent training, growth opportunities, and exposure to a wide range of business operations, and it have the best online university! Management is approachable, communication is strong, and employees are encouraged to contribute ideas and develop their careers. The culture promotes respect, accountability, and continuous improvement.

Cons

As a fast-growing and dynamic organization, priorities can occasionally shift quickly, requiring employees to be adaptable and manage multiple projects. However, this also creates valuable learning opportunities and professional growth.

Smith Response

1w

Thank you for the feedback! We are proud of the supportive and dynamic culture we have created across the company. As an entrepreneurial company, we reward individuals who take the initiative and seize opportunity whenever it arises. Thank you for being part of the Smith family!

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IF YOUR NOT PART OF SALES YOU DONT MATTER - Administrative Smith Employee Review

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