Does Smith pay their employees well?

According to anonymously submitted Glassdoor reviews, Smith employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Smith. This rating has improved by 18% over the last 12 months.

How satisfied are employees working at Smith?

69% of Smith employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Smith 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Smith?

International Account Representative (24) , Sales Representative (10) , Sales (9) , International Sales (7) , International Sales Representative (7) , Account Executive (5) , IT Intern (5) , International Account Manager (5) , International Account Executive (4) , Procurement Specialist (4) , Account Manager (3) , Electronic Component Inspector (3) , Manager (3) , Quality Control (3) , Receptionist (3)

What are the pros of working at Smith according to real employee reviews?

"Great people and the owners really step up when one of their workers is in need." ((in 26 reviews)); "Benefits are good." ((in 20 reviews)); "Made a lot of effort at having a great culture." ((in 18 reviews)); "Management is approachable and willing to listen to employee concerns." ((in 14 reviews)); "Healthy work environment" ((in 10 reviews))

What are the cons of working at Smith according to real employee reviews?

"Upper management is not involved in the relationship with employees and local managers don't communicate the issues to them so you are stuck with whatever malcontent you might have." ((in 7 reviews)); "Some managers have no business being a manager." ((in 5 reviews)); "Senior management's nepotism is off the charts: they parachute their own kids in as "interns," then rubber" ((in 4 reviews)); "Pay is fairly lower than market." ((in 3 reviews)); "Bonuses are paid based on favoritism, the higher ups get majority of the compensation, the performance reviews don't guarantee any compensation raises even if you receive great scores." ((in 3 reviews))

What are employees saying about Smith layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Smith layoffs and their outlook for job security at Smith in 2026.

What are the top reviewed Smith locations?

Houston , New York , San Jose , Austin , Pleasanton , Tampa , Spring , Texas City , Hialeah , Boston , Alabama City

Smith reviews

Nepotism gone wild and terrible upper management - Senior Manager Smith Employee Review

1.0

May 15, 2023

Senior manager

Recommend

CEO approval

Business Outlook

Pros

You get pizza parties for breaking sales records and maybe some company logo shirts or bags.

Cons

You get to work with owners and upper management kids and/or family friends, high turn over, purposely hire people when it’s busy knowing they will fire instead of paying the longer term employees better, upper management yells at people and allow others to yell at employees, upper management now stays home after covid but make everyone else go into office everyday, no raises or very long in between even if high performer, and owners will ignore the people actually making money in meetings to only address upper management. The only reason long term employees stay is out of fear and laziness due to noncompete clauses and the fact that they try to enforce them to keep people they fired from working at competitors. Entire place is trash and they make place look good for articles on great places to work when it’s all a show. Terrible overall environment!! Their competitors pay much better and not as toxic.

Smith Response

3y

Smith is an entrepreneurial company, and we reward those who take initiative and seize opportunities. We value the expertise and insights of our high performers, and we encourage employees to tap their networks for open positions through our employee-referral program. Smith offers a competitive pay structure, including uncapped commissions for our salespeople. When appropriate, Smith also offers remote work opportunities to proven employees at all levels. We strive for excellence and integrity in all facets of our business, but if that does not align with your values – as demonstrated in this defamatory and delusive review – perhaps you would be better suited finding work elsewhere. Please reach out to HR or your manager if you would like to discuss further. Note: Smith has flagged this review to Glassdoor's moderation team due to the false statements contained within it.

Explore other reviews about Smith

5.0

Jul 8, 2026

International account representative

Recommend

CEO approval

Business Outlook

Pros

Very competitive and fast paced environment Leaders and co-workers who are willing to take time to teach you the ropes A place to grow

Cons

Long hours, if you are not open to have late nights would not recommend Stressful moments in the job

Smith Response

1w

Thank you for the feedback! As an entrepreneurial company, Smith rewards those who take initiative and seize opportunities. We are proud of the collaborative, dynamic, and supportive environment we have developed across the company. Thank you for being a part of the Smith family!

5.0

Jul 6, 2026

Export compliance

Recommend

CEO approval

Business Outlook

Pros

Smith provides a collaborative and professional work environment with supportive leadership and outstanding teamwork across all departments. HR is responsive, helpful, and genuinely cares about employee success. The company offers excellent training, growth opportunities, and exposure to a wide range of business operations, and it have the best online university! Management is approachable, communication is strong, and employees are encouraged to contribute ideas and develop their careers. The culture promotes respect, accountability, and continuous improvement.

Cons

As a fast-growing and dynamic organization, priorities can occasionally shift quickly, requiring employees to be adaptable and manage multiple projects. However, this also creates valuable learning opportunities and professional growth.

Smith Response

1w

Thank you for the feedback! We are proud of the supportive and dynamic culture we have created across the company. As an entrepreneurial company, we reward individuals who take the initiative and seize opportunity whenever it arises. Thank you for being part of the Smith family!

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Jobs at Smith

DCS Specialist

Houston, TX

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Senior Magento Architect

Smith

Nepotism gone wild and terrible upper management - Senior Manager Smith Employee Review

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