employer cover photo
employer logo
employer logo

SoFi Tech Solutions

Part of SoFi

Engaged Employer

Poor management - Anonymous employee SoFi Tech Solutions Employee Review

2.0
Feb 12, 2020
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The insurance premiums were paid for.

Cons

Management started to fail with communication. Lots of nepotism. You couldn’t speak to management confidentially without it getting to other co-workers. Went almost 2 years without any official review; I was told “you know you do well, so why do you need to hear it?”. Well maybe I needed to address concerns. The department I worked in had lack of “corporate” acknowledgement. It’s still segregated even though they have tried (but I think still fail) to incorporate all floors and/or treat everyone the same. There are a ton of hard workers, no recognition outside of the bosses (one thing they got right). No movement. No growth to go anywhere because favorites were always chosen even if they lacked experience. Or you couldn’t move up if you had different ideas. Management was closed off to change that would benefit them/the team. Outside your department it was also hard to move up especially if you didn’t have the people within the company to back you or they wouldn’t give you the training/coaching needed to get the experience they were looking for; like learning courses/side by sides. Obviously, there were a lot of cons than positives in my opinion. Left super jaded and super disappointed.

avatar
SoFi Tech Solutions Response
6y
Thanks for taking the time to provide your feedback and we appreciate the 10+ years of service you have provided to Galileo. We hope that we have been able to provide you with a meaningful career during your time with us. Galileo values all of our team members and continue to work on ways of showing this through a variety of different experiences. Over the past several years we have had many employees take on new roles and growth opportunities and will continue to allow these growth opportunities as we move forward. We are continuing to find new ways to evolve and improve as we know we are not perfect but strive to do our best for our people. Thanks for the feedback and we will look to improve in these areas.

Explore other reviews about SoFi Tech Solutions

5.0
Mar 30, 2026
Recommend
CEO approval
Business Outlook

Pros

One of the fastest-growing fintechs in the U.S. with a lot of opportunity for growth. There’s a clear narrative around improving financial access and building modern financial infrastructure, which resonates with a lot of employees.

Cons

As the company evolves, priorities can change quickly. That creates opportunity, but it can also lead to rework or unclear direction.

avatar
SoFi Tech Solutions Response
1mo
Thank you for your 5-star review and for highlighting our rapid growth, strong mission, and the abundant opportunities for development over your past 3 years with us. We understand that our fast-growing environment can lead to quickly shifting priorities and alignment gaps between leadership and execution teams. We take your advice to heart and are continuously working to improve communication and push for clearer direction across all levels of the organization to minimize rework and keep our teams moving forward smoothly.
5.0
Jan 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Exceptional Leadership: The leadership team is incredibly strong, fostering a highly capable and forward-thinking environment Deep Subject Matter Expertise: Galileo is filled with key industry SMEs who are truly at the top of their field. This knowledge is invaluable for tackling complex problems in the FinTech space. Agile and Adaptive: The company moves fast with the changing industry currents and market needs. Synergy with SoFI: Being part of the SoFi Holding company offers significant advantages, including immediate brand awareness and access to extensive corporate resources and support. Startup Feel (you’ll also find this in the con!) - Less bureaucracy and more direct impact. Galileo is a high-energy environment. Other things: Great benefits, competitive comp, great culture

Cons

Evolving career pathing: As a rapidly growing company, career pathing is still being developed. While opportunities for growth and learning are abound, the formal structure is less defined than in a mature, large-scale corporation. Start up feel: Less predictable processes and corporate infrastructure then in a larger corporate environment - so you need to be able to move with the company and at their speed.

avatar
SoFi Tech Solutions Response
1mo
Thank you for your 5-star review and for highlighting our strong leadership, industry expertise, and agile culture; we take your advice to heart and are actively working to formalize our career development resources to match our rapid growth trajectory and better retain our top talent.
See reviews by: Helpful|Rating|Date|All