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SoFi Tech Solutions

Part of SoFi

Engaged Employer

Good Salary at the cost of physical and mental health - Support Engineer SoFi Tech Solutions Employee Review

3.0
Apr 7, 2022
Recommend
CEO approval
Business Outlook

Pros

Salary package was better than market rate Cohesive Team Direct reporting Manager was supportive

Cons

Mentally challenging No personal time Cannot pursue personal hobbies You have to sell your soul if you're Oncall Whether on-call or not you have to be available always Change windows will kill you if combined with on calls Taking vacations feel like you're committing a crime since workload on other increases exponentialy

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SoFi Tech Solutions Response
4y
First and foremost, thank you for the 4+ years you've dedicated to working at Galileo. We sincerely appreciate you taking the time to leave such a candid review, but are disheartened to hear your comments around being unable to take personal time and being on call - your experience is not indicative of the culture and work environment we are committed to building at Galileo. The COVID-19 pandemic and work from home environment have blurred the lines between work and home. We're sorry if you didn't feel your boundaries were respected. We have put much thought, time and resources into making sure employees are given the time they need to unwind and take care of themselves. We offer a number of wellness benefits to support burnout (check them out in the Benefits Mall in Workday, or reach out to Benefits directly!). We know our people are our greatest differentiator and want to make sure you are using these benefits and getting that personal time. If you haven't done so already, we highly encourage you to reach out to your manager and People Business Partner to discuss how to get a better work/life balance. Additionally, we hear you about resources and are committed to growing our employee population significantly this year. Lastly, if you're open to it, we'd like to continue this conversation 1:1 so we can directly address your concerns, so please email us at glassdoor@galileo-ft.com. Again, thank you for taking the time to leave a review, and we hope to continue the conversation so we can improve your experience. Take care.

Explore other reviews about SoFi Tech Solutions

5.0
Mar 30, 2026
Recommend
CEO approval
Business Outlook

Pros

One of the fastest-growing fintechs in the U.S. with a lot of opportunity for growth. There’s a clear narrative around improving financial access and building modern financial infrastructure, which resonates with a lot of employees.

Cons

As the company evolves, priorities can change quickly. That creates opportunity, but it can also lead to rework or unclear direction.

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SoFi Tech Solutions Response
1mo
Thank you for your 5-star review and for highlighting our rapid growth, strong mission, and the abundant opportunities for development over your past 3 years with us. We understand that our fast-growing environment can lead to quickly shifting priorities and alignment gaps between leadership and execution teams. We take your advice to heart and are continuously working to improve communication and push for clearer direction across all levels of the organization to minimize rework and keep our teams moving forward smoothly.
5.0
Jan 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Exceptional Leadership: The leadership team is incredibly strong, fostering a highly capable and forward-thinking environment Deep Subject Matter Expertise: Galileo is filled with key industry SMEs who are truly at the top of their field. This knowledge is invaluable for tackling complex problems in the FinTech space. Agile and Adaptive: The company moves fast with the changing industry currents and market needs. Synergy with SoFI: Being part of the SoFi Holding company offers significant advantages, including immediate brand awareness and access to extensive corporate resources and support. Startup Feel (you’ll also find this in the con!) - Less bureaucracy and more direct impact. Galileo is a high-energy environment. Other things: Great benefits, competitive comp, great culture

Cons

Evolving career pathing: As a rapidly growing company, career pathing is still being developed. While opportunities for growth and learning are abound, the formal structure is less defined than in a mature, large-scale corporation. Start up feel: Less predictable processes and corporate infrastructure then in a larger corporate environment - so you need to be able to move with the company and at their speed.

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SoFi Tech Solutions Response
1mo
Thank you for your 5-star review and for highlighting our strong leadership, industry expertise, and agile culture; we take your advice to heart and are actively working to formalize our career development resources to match our rapid growth trajectory and better retain our top talent.
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