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Social Security Administration

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Virtually nothing good - Customer Service Representative (CSR) Social Security Administration Employee Review

2.0
Jun 16, 2024
Recommend
CEO approval
Business Outlook

Pros

If you want a job in federal service they are always pretty desperate, the pay isnt bad after a couple of pay scale promotions but that will take years

Cons

Work load, structure, incredibly understaffed throughout the whole agency

Explore other reviews about Social Security Administration

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

flexibility, teleworking, pay, and holidays off cool work environment.

Cons

Everything's on a quota, heavy workload, dealing with irritated claimants—it's not really a legal job.

1
3.0
Jul 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Health Insurance, paid holidays, flexible hours, weekdays only.

Cons

Significant recent agency-wide culture and workforce changes.

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