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Social Security Administration

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No Complaints - Customer Service Representative (CSR) Social Security Administration Employee Review

5.0
Jul 7, 2024
Recommend
CEO approval
Business Outlook

Pros

Great Place to Work, Great Benefits, Great Hours

Cons

For the amount of work you are required to do the pay rate should be much higher than it is.

Explore other reviews about Social Security Administration

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

flexibility, teleworking, pay, and holidays off cool work environment.

Cons

Everything's on a quota, heavy workload, dealing with irritated claimants—it's not really a legal job.

1
3.0
Jul 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Health Insurance, paid holidays, flexible hours, weekdays only.

Cons

Significant recent agency-wide culture and workforce changes.

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