its a gov job - Customer Service Representative (CSR) Social Security Administration Employee Review

Users say... "The job had good pay and hours." "Work life balance is good" "people are great and suportive to work with" "Lots of time off after 3 years of employment and TONS of time off after 15 years." "Flexible hours where I could go in anywhere between 6am and 9:30am and work my eight hours from there." 

Users say... "Poor management and if you do your job well you get rewarded by doing everyone else’s work as well" "Training was long and intense only helped at the core." "All managers have their own 'pet projects' which cause MORE issues for staff doing the work." "Upper management is incompetent and only hired because of family members or sororities etc ." "Nepotism is rampant with generations of family and friends."