Great colleagues, terrible company - Customer Service Sofidel Employee Review

1.0
Feb 10, 2022
Recommend
CEO approval
Business Outlook

Pros

No pros, very rigid corporation

Cons

No progression, no flexibility, very old fashioned ( a colleague with red hair was asked to change it to a more natural colour, she left) Severely understaffed at all times, the manager does not care about how much pressure they put on people and what their workload is. Had to work non contracted weekend hours which were not paid.

Explore other reviews about Sofidel

5.0
Jun 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly, positive environment with everyone more than willing to help when someone has questions. Rotating 12’s schedule so 14-16 days off each month.

Cons

Sitting around when machines are down can become long drawn out shifts occasionally.

1.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

4 on 4 off. Some vacation

Cons

Management, pay, care for employees. Deceitful. Italians are snotty and look down on Americans

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