Good work-life balance but processes hinder ownership - Account Executive Softchoice Employee Review

3.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

work life balance, partnerships with top providers

Cons

lack of focus, less-competitive professional services, historical lines of business becoming less profitable, increasingly byzantine layers of process diluting ownership of complex projects

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Softchoice Response
2w
Thank you for leaving a review and for your many years with Softchoice. We're glad to hear that work-life balance and our partner relationships have been positive aspects of your experience. We recognize that employees who work closest with our customers bring valuable insights, and we appreciate you taking the time to share your perspective. We encourage you to continue those conversations with your leader so your feedback can help inform and improve the employee and customer experience. Thank you!

Explore other reviews about Softchoice

5.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company culture and great place to work.

Cons

None that I can think of.

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Softchoice Response
2mo
Thanks for your review and for recognizing our excellent culture! We're thrilled you've had a positive experience on our team.
1.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work Recently acquired by WWT

Cons

What they tell you the role is definitely is NOT what it is. How they deceive you into taking this role is unethical. They promise you inbound and warm leads and claim to be the preferred AWS Partner but AWS doesn't want to deal with us at all because we don't have the technical staff qualified to support their customers. When we acquire AWS customers they wind up having a bad experience and Softchoice has a really bad reputation internally at AWS. They target ex AWS employees because they are already certified & they already have contacts. Meanwhile all the managers are not even certified, which means they don't know the content and can't talk with AWS Leaders effectively. There's favoritism so some people are forced to call nonstop and send emails but the people with sales don't do that. To cover it up, they just started having those people make calls but several months of records tell a different story. Management is extremely inexperienced and underpaid so they have side businessss and podcasts.

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Softchoice Response
3w
Thank you for taking the time to share your perspective. We're sorry to hear that this has been your experience. We expect all employees and leaders to uphold our values, including trust, integrity, respect, and a commitment to supporting one another, and we take concerns that may not reflect those values seriously. As a current employee, we encourage you to speak with your leader or HR Business Partner so your concerns can be discussed and addressed through the appropriate channels. Thank you.
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