ISAM - Anonymous employee Softchoice Employee Review

1.0
Aug 11, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people and culture is great there but it all depends on WHO your manager is. Still keep in touch with the great people there. There are some great leaders in there but if you get a manager that does not see your potential, I strongly encourage you to quickly ask for a different one.

Cons

The only con about this company is that management needs to be reviewed ASAP. Decisions are made subjectively and not objectively. A lot of high school mentality here. Depending on the manager, they do not necessarily focus on your value or potential and can be very cut throat. Feedback given was extremely contradictory so make sure you write down how you are doing in your performance and record EVERYTHING you do when speaking to your manager. A lot of people have been concerned about the way they handle the people here and warned me about this company having a lot of judgement and a lot of favouritism. In my experience, I have witnessed it but it does not happen to everyone because it all has to do on WHO your manager is. Amazing feedback given by one leader while getting extreme criticism from another means there has to be something wrong with management here. It all really depends who is going to support you. This is where the favouritism begins.They will most likely cover it up and say it's about "fitting into our culture". The feedback is not given in a formal or ethical approach as well. I hope they start to audit how the managers are doing in a formal way otherwise you will see a lot of employees leave.

Explore other reviews about Softchoice

5.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company culture and great place to work.

Cons

None that I can think of.

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Softchoice Response
1mo
Thanks for your review and for recognizing our excellent culture! We're thrilled you've had a positive experience on our team.
1.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work Recently acquired by WWT

Cons

What they tell you the role is definitely is NOT what it is. How they deceive you into taking this role is unethical. They promise you inbound and warm leads and claim to be the preferred AWS Partner but AWS doesn't want to deal with us at all because we don't have the technical staff qualified to support their customers. When we acquire AWS customers they wind up having a bad experience and Softchoice has a really bad reputation internally at AWS. They target ex AWS employees because they are already certified & they already have contacts. Meanwhile all the managers are not even certified, which means they don't know the content and can't talk with AWS Leaders effectively. There's favoritism so some people are forced to call nonstop and send emails but the people with sales don't do that. To cover it up, they just started having those people make calls but several months of records tell a different story. Management is extremely inexperienced and underpaid so they have side businessss and podcasts.

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