Good for a few - Inside Sales Representative Softchoice Employee Review

3.0
Sep 10, 2015
Recommend
CEO approval
Business Outlook

Pros

Free food, beer cart Fridays Dogs in the office Lots of earning potential for iSams Good post graduation job

Cons

I have hesitated to post my story in an effort to avoid anyone from readers judging my post as just another complaint. However I believe my experience with Softchoice is one that needs to be made known in order to avoid such circumstances from repeating. I was in Inside Sales for about six months of training. Very early in my time there I was given the enormous responsibility of coverage for several reps while they were out of office, handling their inboxes, dealing with outbounds and keeping customers happy. It was a challenge but I did well and keep business as usual. And I continued to provide account coverage for other reps throughout my time there. As a rookie, anytime a mistake was made, I would go directly to that rep invovled or my superiors for input, advice and feedback so I could improve, which I did. Throughout my whole experience I enjoyed positive rapport with most in the office and throughout the company, especially customers. To my shock, I was let go suddenly, at the end of a work day unfortunately, by my onboarding coach. During the exit meeting it came to light that his decision was a personal one and NOT one of consensus from the people I worked with most often including my mentor. I was denied access to the restroom to compose myself, as well as to my belongings- they were shipped to me instead of me picking up my desk with dignity. It was so unprofessional that whoever is new at Softchoice deserves to know that reputation with your superiors is valued higher than your quality of work or rapport with others. I caution you to know that there is a lack of leadership, despite the fact that they claim to be "all about their peeps".

Explore other reviews about Softchoice

5.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company culture and great place to work.

Cons

None that I can think of.

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Softchoice Response
2w
Thanks for your review and for recognizing our excellent culture! We're thrilled you've had a positive experience on our team.
3.0
Jun 9, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Challenging and interesting work. The potential is there.

Cons

Management does not listen and executives are fed bad information to action on. Director and VP level folks control the narrative and make bad decision after bad decision

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