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      Softchoice

      Engaged Employer

      Softchoice reviews

      I really wanted to believe that Softchoice was different. - Sales Support Softchoice Employee Review

      1.0
      Nov 4, 2023
      Sales support
      Recommend
      CEO approval
      Business Outlook

      Pros

      At this point, none. When I first started under our previous CEO there were some concerns (every job has them - low pay, overworked) but recently I've started to see more and more stress leaves, burnout, feelings of being silenced and questionable behaviour from leaders and HR that are going unaddressed.

      Cons

      Pay has always been below average, but the culture and growth is what kept employees around. Employees are being silently force back to the office and layoffs continue. Operational roles have a large amount of work that can't be accounted for in metrics. If you complain about being over worked or you disagree with something your manager expects/wants because it's unrealistic, be ready to be issued a letter with behaviour issues (that can't be proven) related to the company's "values". Plans are huge, unattainable and very much out of your control. If you don't hit plan as a CAM/EAM, be ready to be put on a performance plan and/or issued a letter leading to dismissal. Success in career development is dependant on your direct manager and how much you're willing to overwork yourself and others around you. Finally and most importantly, mental health is a huge concern at this company. The number of employees taking stress leave has skyrocketed regardless of what part of the company you are in.

      avatar
      Softchoice Response
      2y
      Hello. Thank you for leaving feedback. That experience is not what we want for our people. Please reach out to feedback@softchoice.com. We want to hear more from you and address your concerns.

      Explore other reviews about Softchoice

      5.0
      May 28, 2026
      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company culture and great place to work.

      Cons

      None that I can think of.

      avatar
      Softchoice Response
      1mo
      Thanks for your review and for recognizing our excellent culture! We're thrilled you've had a positive experience on our team.
      1.0
      Jun 26, 2026
      Aws account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work Recently acquired by WWT

      Cons

      What they tell you the role is definitely is NOT what it is. How they deceive you into taking this role is unethical. They promise you inbound and warm leads and claim to be the preferred AWS Partner but AWS doesn't want to deal with us at all because we don't have the technical staff qualified to support their customers. When we acquire AWS customers they wind up having a bad experience and Softchoice has a really bad reputation internally at AWS. They target ex AWS employees because they are already certified & they already have contacts. Meanwhile all the managers are not even certified, which means they don't know the content and can't talk with AWS Leaders effectively. There's favoritism so some people are forced to call nonstop and send emails but the people with sales don't do that. To cover it up, they just started having those people make calls but several months of records tell a different story. Management is extremely inexperienced and underpaid so they have side businessss and podcasts.

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