Product Marketing Specialist - Anonymous employee Sony Electronics Employee Review

Continual downsizing due to shrinking consumer electronics market share, which results in always having to look over your shoulder wonder when you # was up. Sony Japan does not allow enough autonomy for SEL to operate based on whats best for the US market, too much dictated strategy and execution of business plans. Reduction in force has lead to the elimination of service and support roles and also a degradation in focus on the customer. NPS results have been essentially eliminated.