Friendly, welcoming agency with a great mission and lots of potential! - Program Manager Sound Transit Employee Review

5.0
Oct 8, 2025
Recommend
CEO approval
Business Outlook

Pros

- Strong culture of collaboration and cooperation. - Staff have genuine belief in agency's goals and mission. Strong feeling of shared goals across teams. - Very nice work/life balance and overall benefits package. - Friendly and welcoming staff

Cons

- Recent agency-wide reorg has made it harder to tell who to reach out to for resources/support. - Many internal processes are not standardized/are handled on a individual level, making it difficult to scale these or cover for when key people are missing.

Explore other reviews about Sound Transit

5.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

- Great people and culture - easy to ask for support

Cons

- Easy to get siloed on your project

1
2.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

The mission is what drives the work; there are a lot of people excited to get mass transportation to many people in the region. Salary is good when compared to other agencies, but internally, it is a mess and not equitable. Good opportunities for growth if you play your cards well.

Cons

Lots of bureaucracy. Salary discrepancy among peers, some who do less than you make way more than you. Never-ending leadership turnover that creates constant changes and instability among teams. Leadership decisions that do not make sense and create a negative impact on smaller teams. Some ERGs had more flexibility in their activities than others, and this was noticeable to the other ERGs. I saw 5-6 CEO/Acting CEOs during my 10-year period... which by itself says a lot. Before leaving, there was talk that folks would be asked to come to the office 3 times a week, but there is no space for everyone. The pandemic showed that we could all work remotely, unsure of the need for the push for the min 3 days in the office when the minimum required space is not even there.

4
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