Overall a great agency to work for with some minor frustrations - Managing Director Sound Transit Employee Review

5.0
Feb 17, 2022
Recommend
CEO approval
Business Outlook

Pros

I have been with Sound Transit for 8+ years and I am currently a director. I can only speak for the department/team I work in and no organization is perfect including Sound Transit: - I work with a team of smart and passionate people who want to make a positive impact in the agency and for the Puget Sound community. - It feels good to work for an organization that wants to make the world a better place. - Sound Transit provides a really great benefits package - In my area the pay is competitive and I am aware that in some other departments employees feel differently - The agency believes in its values and is a purpose driven organization which I really appreciate. I does not mean there isn't plenty still to be done and worked on. - While Peter (our CEO) has been controversial at times, I really appreciate him as our leader over the past 6+ years. I personally admire any person who wants to be CEO of a transit agency as I consider it to be mostly a thankless job. - As a leader my goal is to create a psychological safe environment where everyone can bring their views and ideas to the table so that we can make the best decisions possible. I am incredible grateful to the people I work with that we succeed in this regard most of the time.

Cons

- As is normal for an agency or government entity there are a lot of rules and procedures which we have to follow and that creates a lot of red tape. Which means it can take a long time to get things done or for changes to occur. - Because Sound Transit has been entrusted with huge amount of tax dollars there is a lot of interest from the public in what we do, and rightly so. However, it is not always easy for employees to navigate all the different demands, views, and opinions. - Traditionally we have been very siloed and cross functional collaboration has been lacking. I am happy to report this has improved significantly over the last 5 years and we still have more work to do to on that front.

avatar
Sound Transit Response
4y
Thank you very much for taking the time to leave such a thorough review! We especially appreciate the comment about our work environment and the emphasis on psychological safety, so all voices are heard and everyone can bring their full selves to work. Thanks for your leadership!

Explore other reviews about Sound Transit

5.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

- Great people and culture - easy to ask for support

Cons

- Easy to get siloed on your project

1
2.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

The mission is what drives the work; there are a lot of people excited to get mass transportation to many people in the region. Salary is good when compared to other agencies, but internally, it is a mess and not equitable. Good opportunities for growth if you play your cards well.

Cons

Lots of bureaucracy. Salary discrepancy among peers, some who do less than you make way more than you. Never-ending leadership turnover that creates constant changes and instability among teams. Leadership decisions that do not make sense and create a negative impact on smaller teams. Some ERGs had more flexibility in their activities than others, and this was noticeable to the other ERGs. I saw 5-6 CEO/Acting CEOs during my 10-year period... which by itself says a lot. Before leaving, there was talk that folks would be asked to come to the office 3 times a week, but there is no space for everyone. The pandemic showed that we could all work remotely, unsure of the need for the push for the min 3 days in the office when the minimum required space is not even there.

4
See reviews by: Helpful|Rating|Date|All