Great place to work if you have a good manager - Program Manager Sound Transit Employee Review

3.0
Aug 3, 2022
Recommend
CEO approval
Business Outlook

Pros

Great pay and benefits, mission and connecting the Puget Sound with transit is fun. Most people who work here are great, easy to work with and committed to the organization.

Cons

Lots of conversations about psychological safety and a focus on ST values, but that can backfire if your manager doesn't understand what that means. The agency has gone through a lot of changes in the last few years, many re-orgs and people shifting around. I didn't get onboarded to my new dept appropriately and it's caused a lot of stress about role clarity. Managers in my dept have bragged about how they need to work 60 + hours.

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Sound Transit Response
3y
Thank you for taking the time to leave a review, and for your thoughtful feedback. Work-life balance is a priority at our agency, and our HR team would appreciate more feedback on that and on your onboarding process. Feel free to reach out any time.

Explore other reviews about Sound Transit

5.0
May 27, 2026
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CEO approval
Business Outlook

Pros

- Great people and culture - easy to ask for support

Cons

- Easy to get siloed on your project

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2.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

The mission is what drives the work; there are a lot of people excited to get mass transportation to many people in the region. Salary is good when compared to other agencies, but internally, it is a mess and not equitable. Good opportunities for growth if you play your cards well.

Cons

Lots of bureaucracy. Salary discrepancy among peers, some who do less than you make way more than you. Never-ending leadership turnover that creates constant changes and instability among teams. Leadership decisions that do not make sense and create a negative impact on smaller teams. Some ERGs had more flexibility in their activities than others, and this was noticeable to the other ERGs. I saw 5-6 CEO/Acting CEOs during my 10-year period... which by itself says a lot. Before leaving, there was talk that folks would be asked to come to the office 3 times a week, but there is no space for everyone. The pandemic showed that we could all work remotely, unsure of the need for the push for the min 3 days in the office when the minimum required space is not even there.

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