IT is still a mess months after re-org announcement - IT Individual Contributor Sound Transit Employee Review

2.0
Aug 24, 2022
Recommend
CEO approval
Business Outlook

Pros

individual contributors do care about their work despite roadblocks

Cons

It's been months and IT is still a disaster. Sr. Mgmt is in denial about morale being at an all time low. Questions about the re-org were put off as "snarky" and ignored. IT leadership seems to be padding their own and friends resumes with Director and Deputy Director titles at the expense of people who do actual work. Now we learn that we are going to use more contractors instead of FTEs going forward. HR was in on the decision making as well as the announcement and lack of follow through so there is little recourse.

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Sound Transit Response
3y
Thank you very much for taking the time to leave a review. Following the reorganization, we are listening closely to feedback. It is true that we are augmenting resources with contractors as needed - but, that doesn't mean we are limiting movement within our organization. The reorganization was intended to provide better role clarity and job tiers to have a scalable leadership structure where people can move within their grade and title.

Explore other reviews about Sound Transit

5.0
May 27, 2026
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CEO approval
Business Outlook

Pros

- Great people and culture - easy to ask for support

Cons

- Easy to get siloed on your project

1
2.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

The mission is what drives the work; there are a lot of people excited to get mass transportation to many people in the region. Salary is good when compared to other agencies, but internally, it is a mess and not equitable. Good opportunities for growth if you play your cards well.

Cons

Lots of bureaucracy. Salary discrepancy among peers, some who do less than you make way more than you. Never-ending leadership turnover that creates constant changes and instability among teams. Leadership decisions that do not make sense and create a negative impact on smaller teams. Some ERGs had more flexibility in their activities than others, and this was noticeable to the other ERGs. I saw 5-6 CEO/Acting CEOs during my 10-year period... which by itself says a lot. Before leaving, there was talk that folks would be asked to come to the office 3 times a week, but there is no space for everyone. The pandemic showed that we could all work remotely, unsure of the need for the push for the min 3 days in the office when the minimum required space is not even there.

4
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