Mixed Bag - Management Sound Transit Employee Review

3.0
Nov 10, 2022
Recommend
CEO approval
Business Outlook

Pros

- The mission is amazing, and there's nothing like seeing tangible evidence of your work throughout the region. I've been gone for a few years, and I still feel a twinge of pride when I see the progress on FWLE. -Due to the agency's extremely unique mission, Sound Transit attracts some outstanding talent, and within that, a subset of truly good, caring people. -The organization was fairly organized and comprehensive in its HR functions, and the benefits are stellar. The employee experience was pretty good IF you had the right manager. -ST made some real gains in diversity, equity and inclusion internally and externally while I was there, despite sometimes outright antipathy from leadership. There were pointed questions about why parental leave was really necessary from male leaders. There was consistent and serious resistance to seriously considering community voices or the customer experience in a way that could at all impact the all-important Scope, Schedule, or Budget. There was scrutiny and suspicion of ERG activities that dared to go beyond food and fun cultural celebrations. And even so, the agency made more progress than I would have guessed given all of that. I hope they've been able to continue building on it.

Cons

-Bad behavior often went unchecked for too long and created a toxic environment for many. There was a previous time when that kind of behavior (pervasive passive aggression, withholding or hoarding information, bullying, public shaming, manipulation, power games, etc.) was actually revered as the only way to get the work done under severe public pressure. That reverence still lingered in the culture, and created license for people to behave accordingly without any negative consequences.

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Sound Transit Response
3y
Thank you so much for your work at Sound Transit, and for taking the time to leave a detailed review of your experience. You raise a lot of really important points about agency culture and leadership accountability. Our goal is to be a welcoming workplace for all and one of our core values is inclusion and respect. It’s disappointing to hear that we didn’t fully live up to that, and we welcome input so we can improve. Feel free to reach out to our HR team at any time to provide more feedback.

Explore other reviews about Sound Transit

5.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

- Great people and culture - easy to ask for support

Cons

- Easy to get siloed on your project

1
2.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

The mission is what drives the work; there are a lot of people excited to get mass transportation to many people in the region. Salary is good when compared to other agencies, but internally, it is a mess and not equitable. Good opportunities for growth if you play your cards well.

Cons

Lots of bureaucracy. Salary discrepancy among peers, some who do less than you make way more than you. Never-ending leadership turnover that creates constant changes and instability among teams. Leadership decisions that do not make sense and create a negative impact on smaller teams. Some ERGs had more flexibility in their activities than others, and this was noticeable to the other ERGs. I saw 5-6 CEO/Acting CEOs during my 10-year period... which by itself says a lot. Before leaving, there was talk that folks would be asked to come to the office 3 times a week, but there is no space for everyone. The pandemic showed that we could all work remotely, unsure of the need for the push for the min 3 days in the office when the minimum required space is not even there.

4
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