HORRIBLE - Assistant Manager South Oxford Management Employee Review

Thank you for taking the time to share your feedback. We appreciate your recognition of the benefits we offer, such as our free health insurance. We are, however, deeply concerned about the issues you’ve highlighted regarding communication, vendor payments, management behavior, and staff support. Your experience does not reflect the standards we strive to uphold, and we sincerely apologize for any distress this has caused you. We take your comments about communication and the need for better invoicing systems very seriously. These are areas we are actively working to improve. Our goal is to ensure that our vendors are paid promptly to avoid any disruption in service. Regarding management behavior, we are committed to fostering a respectful and supportive work environment. The issues you've described will be addressed directly with our leadership team to ensure that such behavior is not tolerated. We also recognize the importance of fair workload distribution and respecting our employees’ time. We do not condone any expectation of working off the clock and will take steps to ensure compliance with our policies. Your advice about implementing petty cash cards, improving communication, and better staff retention is invaluable. We are actively seeking ways to modernize our processes and better support our team.