Are the skys friendly - Flight Attendant Southwest Airlines Employee Review

3.0
Feb 16, 2010
Recommend
CEO approval
Business Outlook

Pros

This position is great for having time off and a flexible schedule. Travel benefits are fantastic and if you want to work hard you can earn okay money

Cons

Being away from home can be taxing on famlies and relationships. Not a whole lot of respect from management or fellow employees.

Explore other reviews about Southwest Airlines

5.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

The flight benefits were great. Highest 401k match I have seen.

Cons

Not many cons from my experience.

1.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

The company offers competitive travel benefits, good pay, and the opportunity to work with many dedicated employees. The brand has a strong reputation, and there is potential for a positive work environment if leadership consistently lives up to the company's stated values.

Cons

Southwest Airlines has the potential to be a great company, but the workplace culture falls short of its public image. In my experience as an employee in HR I see the microaggressions are common, and employees of color face barriers to career growth and advancement that are not equally experienced by everyone. Leadership lacks transparency, communication is inconsistent, and employees are often left without clear explanations for important decisions. There is a disconnect between the company's stated commitment to diversity and inclusion and what is experienced in the workplace. The organization would be a much better place to work if leadership fostered a culture of accountability, transparency, respect, and equitable opportunities for all employees.

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