Pros
Opportunities for growth, change, location movement, department movement. The company provides job stability, generous benefits, and performance-based salary. The company supports the communities it services with air travel and not only promotes charitable giving and volunteer service, but makes it easy to do so as an employee.
Cons
The only downside is that many workgroups at Southwest are represented by unions which push for archaic work rules that make it difficult to quickly adapt to our rapidly-changing environment. I am currently in a workgroup that is not represented by a union, and I like it that way. I was in a union workgroup with Southwest for the first 3 years of my career. I like knowing that my performance drives my salary and promotion opportunity, not hard-bargaining tactics and threats by a union leader.